OL2000: (IMO) Error Message: Outlook Has Caused an Invalid Page Fault in Module Pstprx32.dll @017f;3ff77379 (262897)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q262897
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you use Outlook to connect to an Internet Message Access Protocol (IMAP) server and you try to send or receive e-mail messages, you may receive the following error message:
Outlook has caused an Invalid Page Fault in module Pstprx32.dll @017f;3ff77379

CAUSE

A possible cause for this error message is a damaged mailbox on the IMAP server.

RESOLUTION

To resolve this problem, your administrator must create a new mailbox on the server for you.

Modification Type:MajorLast Reviewed:10/8/2003
Keywords:kbprb KB262897