"Internet Connection Wizard Could Not Establish a Connection" During Signup (262854)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows NT 4.0
  • Microsoft Internet Explorer 5.01 for Windows NT 4.0
  • Microsoft Internet Explorer Administration Kit 5.01
  • Microsoft Internet Explorer Administration Kit 5.5
This article was previously published under Q262854

SYMPTOMS

If you create an Internet service provider (ISP) build of Internet Explorer with Internet Explorer Administration Kit (IEAK) that includes a Signup.isp file with a signup connection name that is longer than 20 characters, your signup routine does not work in Microsoft Windows NT 4.0. The following error message occurs when users attempt to sign up:
Internet Connection Wizard could not establish a connection.

CAUSE

There is a 20-character limit for the signup connection name for Windows NT 4.0.

RESOLUTION

To resolve this issue, use a signup connection name of 20 characters or less.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

260296 Character Limit in .ins File Name During Signup

Modification Type:MajorLast Reviewed:12/3/2003
Keywords:kbenv kberrmsg kbprb KB262854
©2003 Microsoft Corporation. All rights reserved.