OL2000: Custom Outlook Today Page Does Not Work Correctly (262785)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q262785
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you use Outlook Today to view a custom Outlook Today page, you may experience the following symptoms:
  • Hypertext Markup Language (HTML) elements and the <frameset> and <iframe> tags do not work correctly.
  • Forms do not work correctly.
  • Tabular data controls do not work correctly.

CAUSE

These issues are caused by the way that the Outlook Today view hosts Microsoft Internet Explorer. Outlook can host one of two Internet Explorer modes:
  • Subset mode: Allows Outlook Today to achieve the best possible rendering performance. This mode is the default for the Outlook Today view.
  • Full mode: Adds functionality but slows performance. When Outlook displays a Web page or folder home page, it uses the Full mode.

RESOLUTION

You can use the Internet Explorer Full mode to display the Outlook Today view by adding two settings to the registry.

NOTE: If you switch to Full mode, you lose all of the performance enhancements that are associated with using a .dll file. For example, the "renstatictable" tables are no longer displayed when the page is first loaded, and your data is displayed slowly.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To use Full mode to display the Outlook Today view:
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and click the following registry key:

    HKEY_CURRENT_USER\Software\Policies\Microsoft

  3. On the Edit menu, point to New, and then click Key.
  4. In the New Key box, type Office, and then press ENTER.
  5. On the Edit menu, point to New, and then click Key.
  6. In the New Key box, type 9.0, and then press ENTER.
  7. On the Edit menu, point to New, and then click Key.
  8. In the New Key box, type Outlook, and then press ENTER.
  9. On the Edit menu, point to New, and then click Key.
  10. In the New Key box, type Webview, and then press ENTER.
  11. On the Edit menu, point to New, and then click Key.
  12. In the New Key box, type mailbox, and then press ENTER.

    After you create the mailbox registry key, the status bar at the bottom of Registry Editor displays the following path:

    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\9.0\Outlook\Webview\mailbox

  13. Click the mailbox key, point to New on the Edit menu, and then click String Value.
  14. Type Url, and then press ENTER.
  15. Double-click the Url value, and then type the Uniform Resource Locator (URL) for your Outlook Today page in the Value data box.
  16. On the Edit menu, click New, and then click String Value.
  17. Type navigation, and then press ENTER.
  18. Double-click the navigation value, type yes in the Value data box, and then click OK.
  19. Quit Registry Editor, and then start Outlook. Your custom Outlook Today page is visible in the Outlook Today view.
NOTE: The new Url value entry overrides the default Url entry in the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Today

Modification Type:MajorLast Reviewed:10/9/2003
Keywords:kbprb KB262785
©2003 Microsoft Corporation. All rights reserved.