Dr Watson Error Message in Services.exe When You Use IPconfig.exe with the /displaydns Switch (262637)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q262637

SYMPTOMS

When you run Ipconfig.exe with the display DNS switch (/displaydns), if the cache has a large number of entries, Services.exe may generate a Dr.Watson error message. This symptom has been noted on configurations with Domain Name Resolution (DNR) caches that contain 2000 entries.

CAUSE

This problem can occur when there are over 2000 entries in the DNR cache. This can cause Services.exe to stop responding (hang) when you run Ipconfig.exe with the /displaydns and /flushdns switches to perform look ups to resolve issues where Web sites are failing for clients.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 1.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Major	Last Reviewed:	11/20/2003
Keywords:	kbbug kbfix kbQFE kbWin2000PreSP2Fix kbWin2000SP1Fix KB262637