OFF2000: Templates Do Not Appear in New Dialog Box (262633)


The information in this article applies to:

  • Microsoft Excel 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
This article was previously published under Q262633

SYMPTOMS

When you try to create a new document, you may be unable to view all templates from the New dialog box (on the File menu) if the following conditions are true:
  • The templates exist in subdirectories under the main template directory.
  • The Default Workgroup Template directory resides on a Novell server.
  • Your computer is running the Microsoft NDS (NetWare Directory Services) client.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.
Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbbug kbfix kbOffice2000sp2fix kbQFE KB262633
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