OLEXP: Missing Text in the Select Recipients Dialog Box in Outlook Express 5.01 (262552)


The information in this article applies to:

  • Microsoft Outlook Express 5.5 for Windows 98 Second Edition
  • Microsoft Outlook Express 5.01 for Windows 98 Second Edition
  • Microsoft Outlook Express 5.5 for Windows 98
  • Microsoft Outlook Express 5.01 for Windows 98
  • Microsoft Outlook Express 5.5 for Windows 95
  • Microsoft Outlook Express 5.01 for Windows 95
This article was previously published under Q262552
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you compose an e-mail message and click To to use your Windows Address Book, the Select Recipients dialog box is missing the text for the To: ->, Cc: ->, and Bcc: -> buttons. Also, all three buttons only display the -> symbol.

CAUSE

This problem occurs if the version of the Wab32.dll file is mismatched you're your version of Outlook Express.

RESOLUTION

To resolve this issue, extract a new copy of the Wab32.dll file from the Wab.cab file in the Windows Update Setup Files folder.

For additional information about extracting files in Microsoft Windows 95, click the article number below to view the article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files

If you are using Microsoft Windows 98 or Microsoft Windows 98 Second Edition, use the System File Checker tool to extract a new copy of this file from the Windows Update Setup Files folder:
  1. Click Start, click Run, type sfc in the Open box, and then click OK.
  2. Click Extract one file from installation disk, type wab32.dll in the Open box, and then click Start.
  3. In the Restore from box, type C:\Windows Update Setup Files\Wab.cab.
  4. In the Save file in box, type C:\Program Files\Common Files\System, click OK, and then click Close.
NOTE: The Windows Update Setup Files folder is created when you install Microsoft Internet Explorer. If you deleted this folder after you install Internet Explorer, you must uninstall and then reinstall Internet Explorer to restore the files.
Modification Type:MajorLast Reviewed:12/12/2002
Keywords:kbprb KB262552
©2002 Microsoft Corporation. All rights reserved.