SMS: Network Discovery Returns Fully Qualified Domain Names Instead of NetBIOS Names (262392)

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date      Time    Version        Size   File name   Platform
   ------------------------------------------------------------
   05/12/00  3:42pm  2.0.1380.1161  112KB  Ad_adm.dll  Intel
   05/12/00  3:42pm  2.0.1380.1161  190KB  Ad_adm.dll  Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

NOTE: Before you apply this hotfix, you must delete all resources that are reported as FQDNs. To do this, create a collection that is based on a query that lists all computers with FQDN NetBIOS names. For example, create a query similar to:

select NetbiosName from SMS_R_System where NetbiosName like "%domain.com%"

If you use this sample query, replace domain.com with your actual domain name.

After you build the collection, use the Delete Special command to delete all of the resources.

Microsoft provides programming examples for illustration only, without warranty either expressed or implied, including, but not limited to, the implied warranties of merchantability and/or fitness for a particular purpose. This article assumes that you are familiar with the programming language being demonstrated and the tools used to create and debug procedures. Microsoft support professionals can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific needs. If you have limited programming experience, you may want to contact a Microsoft Certified Partner or the Microsoft fee-based consulting line at (800) 936-5200. For more information about Microsoft Certified Partners, please visit the following Microsoft Web site:

http://www.microsoft.com/partner/referral/

For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

MORE INFORMATION

How to Install the Hotfix

Using the Hotfix Installer

NOTE: This method is only for Intel-based computers.

Copy the hotfix folder structure to a share on your network. Q262392.exe is a Microsoft Windows Installer file that updates specific files on your site server.
Log on to your site server using an account with administrative privileges.
On the site server, quit the SMS Administrator console.
Run Q262392.exe and follow the directions in the wizard.

Manual Installation

Log on to your site server using an account with administrative privileges.
Quit the SMS Administrator console and stop all SMS services, including the Windows Management service.
Replace the Ad_adm.dll file in the Sms_root_folder\Bin\Platform folder with the version you obtained from the hotfix.
Restart all SMS services.