Works Suite Error Message: Error 1327 Invalid Drive H:\ (262318)
The information in this article applies to:
- Microsoft Works Suite 2005
- Microsoft Works Suite 2004
- Microsoft Works Suite 2003
- Microsoft Works Suite 2001
- Microsoft Works Suite 2000
- Microsoft Works Suite 2006
This article was previously published under Q262318 IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry
SYMPTOMS When you try to install one of the components in Microsoft
Works Suite, you may receive the following error message
Error: 1327 Invalid Drive:drive:\ where
drive is the drive letter of the CD-ROM drive.
CAUSE This behavior can occur if the CD-ROM drive letter has
changed since you originally installed Works Suite. For example, the letter for
your CD-ROM drive may change after you install a second hard disk or a ZIP
drive.
Additionally, this behavior can occur if Microsoft Works has
been previously installed and removed from your computer. RESOLUTION To resolve this issue, delete the Works Suite registry keys
from the Microsoft Windows Registry. WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk. - Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Delete both of the following registry keys:
HKEY_LOCAL_MACHINE\Software\Microsoft\Works HKEY_LOCAL_MACHINE\Software\Microsoft\Works Suite NOTE: When you are prompted to confirm each key deletion, click Yes. - Quit Registry Editor, and then restart the
computer.
Modification Type: | Major | Last Reviewed: | 10/25/2005 |
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Keywords: | kbenv kberrmsg kbHardware kbprb KB262318 |
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