Graphics Print Poorly with Panasonic KX-P4420 Printer Driver Included with Windows 2000 (262306)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
This article was previously published under Q262306 SYMPTOMS
When you print to a Panasonic KX-P4420 printer using the driver that is included with Windows 2000, the graphics quality is poor. For example, if you print a test page the Windows logo is unreadable.
CAUSE
This behavior occurs because there is a problem with the Panasonic KX-4420 print driver included with Windows 2000. Text is printed properly, but graphics are not printed properly.
RESOLUTION
To resolve this issue, use the Hewlett-Packard (HP) LaserJet Series II printer driver included with Windows 2000. To install the new print driver locally (LPT1), use the following steps:
- Click Start, point to Settings, and then click Printers.
- Right-click the Panasonic printer, click Delete, and then click Yes to delete the printer.
- Double-click Add Printer, and then click Next.
- Click Local, and then click Next.
- Click LPT1: Printer Port, and then click Next.
- In the left window pane in the Manufacturers area, click HP.
- In the right window pane in the Printers area, click HP LaserJet Series II.
- In the next window, click Keep existing driver, and then click Next.
- Keep the existing printer name or give it an appropriate name.
- Choose whether or not you want this to be your default printer, and then click Next.
- Choose whether or not you want to share this printer, and then click Next.
- Click Yes to print a test page, and then click Next.
- Click Finish.
- Check to see if the test page printed properly, and then click OK.
Your printer is now set up.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Windows 2000.
Modification Type: | Major | Last Reviewed: | 11/20/2003 |
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Keywords: | kbgraphic kbpending kbprb kbprint KB262306 |
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