SMS: CCIM Does Not Restart When You Run Smsman on an Installed Client (262295)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q262295

SYMPTOMS

Client Component Installation Manager (CCIM) shuts down and does not restart when you run Smsman.exe on an installed client that is running Microsoft Windows NT 4.0 Service Pack 4 (SP4) and Systems Management Server (SMS) 2.0 Service Pack 1 (SP1).

CAUSE

CCIM shows a shutdown request. This happens just after you start Smsman.exe. It reports that CCIM is successfully registered; CliSvc reports that CCIM is already running. The CCIM shutdown prevents the SetEvent or any other CCIM requests from being run.

WORKAROUND

To work around this issue, use the Services tool in Control Panel to stop and restart SMS Client Service.

Or, wait for one hour. CCIM wakes up on its own as part of its next polling cycle.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug kbprb KB262295
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