Pocket Streets 2001: Error Message When You Install Pocket Streets (262159)



The information in this article applies to:

  • Microsoft MapPoint 2001
  • Microsoft Streets and Trips 2001

This article was previously published under Q262159

SYMPTOMS

When you attempt to install Microsoft Pocket Streets 2001 on your Microsoft Windows CE device or Microsoft Pocket PC, you may receive one of the following error messages:
  • The application cannot run on the current OS version.
  • Ceappmgr caused an invalid page fault in module Ceappmgr.exe.

CAUSE

This behavior can occur if one of the following conditions is true:
  • Microsoft Windows CE Services version 2.2 is installed on your desktop computer.
  • You are running an older version of Pocket Streets on a Compaq Ipaq. The Ipaq is based on a different processor than most Pocket PCs.

RESOLUTION

To resolve this issue, use the appropriate method.

Windows CE Services 2.2 Is Installed on My Desktop Computer

To do this:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Click Microsoft Pocket Streets 2001, and then click Add/Remove.
  4. Follow the instructions on the screen to uninstall Pocket Streets 2001.
  5. Download and install Microsoft ActiveSync 3.1 from the following Microsoft Web site:
  6. Reinstall Pocket Streets 2001.

I Run Pocket Streets on a Pocket PC with the Strongarm Processor

Please see the following Knowledge Base article for issues regarding Pocket PC devices using the Strongarm processor:

269332 Error Message: Microsoft Pocket Streets 2001 Does Not Support the Connected Device Type


Modification Type:MajorLast Reviewed:10/6/2003
Keywords:kberrmsg kbprb KB262159