Memory Leak in TN3270 Service When You Print Through TN3270 Emulator Session (262017)



The information in this article applies to:

  • Microsoft SNA Server 4.0 SP3
  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 4.0 SP1
  • Microsoft SNA Server 4.0 SP2

This article was previously published under Q262017

SYMPTOMS

When you print from a TN3270 emulator session, an internal memory leak may occur in the TN3270 Server service, causing the server to eventually run out of virtual memory.

If you view the Tn3servr.exe file in Task Manager or Performance Monitor, you will see that the memory use rises at a fairly high rate (10 to 20 megabytes in a 12-hour period).

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Microsoft SNA Server version 4.0.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Modification Type:MajorLast Reviewed:11/25/2003
Keywords:kbbug kbfix kbQFE kbSNA400PreSP4fix kbSNA400sp4fix KB262017