Norton AntiVirus Auto-Protect Feature May Be Disabled After Windows Me Upgrade (261915)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q261915

SYMPTOMS

After you upgrade your computer to Windows Millennium Edition (Me) from Windows 98 or Windows 98 Second Edition, the Norton AntiVirus 2000 Auto-Protect feature may not work. This behavior occurs even if the feature was working before the upgrade.

The NAV Auto-Protect icon does not appear in the taskbar or in the list of running tasks (as NAVAPW32) when you press CTRL+ALT+DELETE.

RESOLUTION

To run the Auto-Protect feature in the background, restart the computer:
  1. Click Start, click Shut Down, click Restart from the list, and then click OK.
  2. If the NAV Auto-Protect icon does not appear in the taskbar after you restart the computer, repeat step 1.

MORE INFORMATION

This behavior occurs only when you upgrade to Windows Me.
Modification Type:MinorLast Reviewed:3/17/2005
Keywords:kb3rdparty kbenv kbFAQ kbprb KB261915
©2004 Microsoft Corporation. All rights reserved.