DesignCad Pro 2000 May Not Uninstall Properly (261736)

The information in this article applies to:

Microsoft Windows Millennium Edition

This article was previously published under Q261736

SYMPTOMS

When you attempt to remove DesignCad Pro 2000, the Uninstall wizard may not start.

CAUSE

This behavior can occur if you install the DesignCad Pro 2000 Update Patch.

RESOLUTION

To resolve this issue, contact DesignCad to obtain their latest update patch from the following Web site:

http://www.designcad.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

MORE INFORMATION

The DesignCad Update Patch changes the following registry key and causes the Uninstall wizard to stop responding:

HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Uninstall/DesignCad Pro 2000 UninstallString

This registry key should include the following string:

c:\windows\IsUnist.exe -f"C:\Program Files\DesignCad Pro 2000\Uninstal.isu"C:\Program Files\DesignCad Pro 2000\dcUninst.dll

However, the string may be incorrectly truncated to:

C:\Program Files\DesignCad Pro 2000\dcuninst.dll

Modification Type:	Minor	Last Reviewed:	1/14/2006
Keywords:	kb3rdparty kbprb KB261736