OLEXP: "Unable to Poll for New Messages on Your HTTP Server" Error Message with Hotmail (261671)


The information in this article applies to:

  • Microsoft Outlook Express 5.5 for Windows NT 4.0
  • Microsoft Outlook Express 5.01 for Windows NT 4.0
  • Microsoft Outlook Express 5.0 for Windows NT 4.0
  • Microsoft Outlook Express 5.5 for Windows 98 Second Edition
  • Microsoft Outlook Express 5.01 for Windows 98 Second Edition
  • Microsoft Outlook Express 5.0 for Windows 98 Second Edition
  • Microsoft Outlook Express 5.5 for Windows 98
  • Microsoft Outlook Express 5.01 for Windows 98
  • Microsoft Outlook Express 5.0 for Windows 98
  • Microsoft Outlook Express 5.5 for Windows 95
  • Microsoft Outlook Express 5.01 for Windows 95
  • Microsoft Outlook Express 5.0 for Windows 95
  • Microsoft Outlook Express 5.5 for Windows 2000
  • Microsoft Outlook Express 5.01 for Windows 2000
This article was previously published under Q261671
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you use Outlook Express to download Hotmail messages, you may receive the following error message:
Unable to poll for new messages on your HTTP server. Account: 'Hotmail ', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Forbidden', Port: 0, Secure(SSL): No, Error Number: 0x800CCC33.

WORKAROUND

Check your Outlook Express mail account settings to ensure that the mail server logon name and password are correct:
  1. On the Tools menu, click Accounts.
  2. On the Mail tab, click your Hotmail account, and then click Properties.
  3. Click the Server tab.
  4. Under Mail Server, verify that the correct name and password are contained in the Login name and Password boxes, and then click to select the Remember password check box.
If these steps do not resolve the problem, use your Internet browser to access your Hotmail account. The Hotmail Internet address is:

http://www.hotmail.com

Modification Type:MinorLast Reviewed:7/15/2004
Keywords:kbprb KB261671
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