Display Does Not Reinitialize on "Resume from Standby" in Computer with AGP Adapter Using Generic Device Driver (261612)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
This article was previously published under Q261612
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you attempt to resume operation of your computer from standby mode, the display may not reappear.

CAUSE

This behavior can occur if your computer has an Accelerated Graphic Port (AGP) graphics device but is using a generic device driver.

RESOLUTION

To resolve this issue, install the specific device driver for the graphics adapter in your computer. You may need to contact the vendor of your computer or graphics adapter to obtain the most recent drivers. You can find links to those vendors in the "More Information" section.

MORE INFORMATION

By using a generic graphics driver, you prevent the computer from re-initializing the display in "resume from standby" or hibernation mode. This functionality requires Graphics Address Relocation Table (GART) support, but that is not provided by the generic driver. When a generic driver is being used, it is listed as a standard PCI driver in Device Manager.

To view devices listed in Device Manager, follow these steps:
  1. On the Microsoft Windows Millennium Edition (Me) desktop, right-click My Computer.
  2. On the shortcut menu, click Properties.
  3. Click the Device Manager tab and select View devices by type.
  4. Double-click Display adapters to see which device drivers are installed on your computer.
For information about how to contact the vendor of your computer or graphics adapter, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kbdisplay kbprb KB261612
©2004 Microsoft Corporation. All rights reserved.