SCSI Scanner Does Not Work Until You Restart Your Computer (261534)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q261534
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

After you install a small computer system interface (SCSI) scanner, when you try to scan, you may be unable to do so, and you may receive the following error message:
Unable to communicate with the Imaging device. Please make sure it is connected and turned on.

CAUSE

This issue can occur if you do not restart your computer after you install the scanner.

RESOLUTION

To resolve this issue, restart your computer after you install the scanner.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kberrmsg kbHardware kbprb KB261534