OFF2000: Administrative Installation Folder Increases Significantly in Size (261469)


The information in this article applies to:

  • Microsoft Office 2000 (Setup) Service Release 1 (SR-1)
This article was previously published under Q261469

SYMPTOMS

After you apply the SR-1 Administrator Update to your Office 2000 administrative installation, the size of the administrative installation is now significantly larger. For example, if you have an administrative installation of Office 2000 Premium, the installation may increase from 550 MB to almost 900 MB.

Also, if you run Setup from this updated administrative installation on a client where you already installed Office, the Office programs will not be updated to Service Release 1 (SR-1).

CAUSE

This problem occurs if you do not use SHORTFILENAMES=1 (or SHORTFILENAMES=True) on the command line when you apply the SR-1 Administrator Update. In this case, the \PFiles folder on your administrative installation is not updated. Instead, a new folder called \Program Files is created with the SR-1 updates.

RESOLUTION

To resolve this problem, follow these steps:
  1. Remove the Program Files folder from your Office administrative installation.
  2. Apply the SR-1 Administrator Update to your Office administrative installation again, by using a command line similar to the following:

    msiexec /a path to server\Data1.msi /p path\Data1.msp SHORTFILENAMES=1

  3. From your network clients, run Setup from the administrative installation to update them to Office 2000 SR-1.


If you already ran Setup from the administrative installation that contained the Program Files folder, and your clients were not correctly updated to SR-1, follow these steps:
  1. Run Setup.exe from the now properly configured administrative installation.
  2. In the Microsoft Office 2000 Maintenance Mode dialog box, click Repair Office.
  3. In the Reinstall/Repair Microsoft Office 2000 dialog box, click Reinstall Office.
  4. Click Finish.

MORE INFORMATION

If you do not use SHORTFILENAMES=1 or SHORTFILENAMES=True on the command line when you apply the SR-1 Administrator Update, the SR-1 Administrator Update creates long filename paths on your administrative installation. Because Office 2000 administrative installations use short filename paths by default, leaving off the SHORTFILENAMES property substantially increases the size of your administrative installation.

For additional information about applying the SR-1 Administrator Update , click the article number below to view the article in the Microsoft Knowledge Base:

257983 OFF2000: How to Obtain SR-1 for Administrative Installations

Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kbprb KB261469
©2002 Microsoft Corporation. All rights reserved.