Epson Perfection 636 (SCSI) Scanner Generates Error Messages on Microsoft Windows Millennium (261410)



The information in this article applies to:

  • Microsoft Windows Millennium Edition

This article was previously published under Q261410
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you install an Epson Perfection 636 (SCSI) scanner and then try to scan something, you may receive the following error message:
Scanner not ready. Check that the scanner is turned on.

You may also receive the following error message:
Illegal function call.

CAUSE

The Epson version 3.0 TWAIN software is not compatible with Windows Millennium Edition (Me).

RESOLUTION

To resolve this behavior, contact Epson America, Inc. and upgrade to version 3.40 or later of the TWAIN software.

HTTP://support.epson.com

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kbprb KB261410