Stop 0x0000001E Error Message When You Print from a Windows 2000 Terminal Services Client (261322)
The information in this article applies to:
- Microsoft Windows 2000 Server SP1
- Microsoft Windows 2000 Advanced Server SP1
This article was previously published under Q261322 SYMPTOMS
When you try to print from an RDP client in a Windows 2000 Terminal Services session, you may receive the following error message on a blue screen on the server:
Stop 0x0000001e (0xc0000005, 0xa00372aa, 0x00000000, 0x00000034)
CAUSE
The problem can occur because spooler tries to display a dialog box to the client desktop but the desktop handle is not available.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
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5/31/2001 03:44p 5.0.2195.3660 1,641,360 Win32k.sys(uniprocessor)
5/31/2001 03:32p 5.0.2195.3649 243,472 Winsrv.dll(uniprocessor)
5/29/2001 06:35a 3.10.0.103 47,808 User.exe
5/31/2001 03:30p 5.0.2195.3649 379,664 User32.dll
5/31/2001 03:06p 5.0.2195.3660 1,641,360 Win32k.sys
5/31/2001 03:32p 5.0.2195.3649 243,472 Winsrv.dll
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
Modification Type: | Minor | Last Reviewed: | 9/26/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbenv kberrmsg kbfix kbprint kbshell kbWin2000PreSP3Fix kbWin2000sp3fix KB261322 |
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