SMS: Files Are Not Removed by SMS Database Maintenance "Delete Aged Collected Files" Task (261265)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
  • Microsoft Systems Management Server 2.0 SP2
  • Microsoft Systems Management Server 2.0 SP3
This article was previously published under Q261265

SYMPTOMS

After you run the Systems Management Server (SMS) Database Maintenance "Delete Aged Collected Files" task, disk space on the SMS-based computer may not recovered. The "Delete Aged Collected Files" task may not remove files that were once collected (orphaned), even though the task is designed to remove the files that are located in the SMS\Inboxes\Sinv\FileCol folder. Also, if you review the Smsdbmon.log file, you may see the following entries that indicate DeleteCollectedFiles is successful:

CTriggerManager::ExecuteTask - beginning Delete Aged Collected Files process.
DeleteCollectedFiles deleted 100 files.
DeleteCollectedFiles deleted 20 directories.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack


WORKAROUND

To work around this problem, search for files in the SMS\Inboxes\Sinv\FileCol folder and delete files that are no longer collected.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.

MORE INFORMATION

To determine the files that are collected by the Software Inventory Agent:
  1. Start the SMS Administrator console.
  2. Double-click the following items to expand them:
    • Site Hierarchy
    • Site
    • Site Settings
    • Client Agents

  3. Double-click Software Inventory Client Agent.
  4. Click the Inventory Collection tab.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbsms200preSP4fix KB261265
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