IntelliMouse: Pointer jumps or behaves erratically (261235)
The information in this article applies to:
- Microsoft Home Mouse
- Microsoft BallPoint Mouse 1.0
- Microsoft BallPoint Mouse 2.0
- Microsoft Basic Mouse 1.0
- Microsoft Cordless Mouse 1.0
- Microsoft IntelliMouse 1.0
- Microsoft IntelliMouse Pro
- Microsoft IntelliMouse TrackBall
- Microsoft IntelliMouse USB
- Microsoft Wheel Mouse
This article was previously published under Q261235 SYMPTOMS When you move any one of the pointing devices listed in the
"Applies to" section, you may experience some resistance to the movements, or
the mouse pointer may jump or behave erratically on the screen.CAUSE This issue may occur if oneof the following conditions is
true:
- The rollers inside the pointing device are covered with
lint or dirt.
- The ball in the mouse or the trackball is dirty.
RESOLUTION To resolve the issue, follow these steps:
- Remove the ball from the mouse or trackball.
- Use a lint-free cloth and some rubbing alcohol to clean the
ball.
- Use your fingernail or a cotton swab and some rubbing
alcohol to remove the lint and dirt off the rollers.
- Make sure that nothing is lodged inside the mouse or the
trackball. You can use a can of compressed air to blow out any dust or dirt
particles that have accumulated inside the pointing device.
- Replace and secure the ball in the pointing
device.
Note You can purchase third-party mouse cleaning kits.
| Modification Type: | Major | Last Reviewed: | 4/7/2005 |
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| Keywords: | kbHardware kbprb KB261235 |
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