XFOR: Unable to View Local Video in Windows 2000 Multi-Monitor Configuration (261164)



The information in this article applies to:

  • Microsoft Exchange 2000 Conferencing Server
  • Microsoft NetMeeting 3.01 for Windows 2000

This article was previously published under Q261164

SYMPTOMS

When you attempt to join an online video conference while configured for Windows 2000 multiple-monitor support, the local video stream is not displayed and a yellow icon containing the following message is generated underneath the local video:
An unexpected error occurred

RESOLUTION

Clients configured with the multi-monitor configuration must install the DirectX 8 drivers.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbnofix KB261164