RAS Returns Error 633 When Installed on a Lotus Notes Server (260957)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q260957 SYMPTOMS
When you are attempting to make a dial-up networking connection on a Lotus Notes server, you receive the following error message:
Error 633: The port is in use or not configured for Remote Access Dial-Out.
CAUSE
When the Lotus Notes client is configured to use one of the Component Object Model (COM) ports, Lotus Notes takes control of that COM port and prevents the remote access server (RAS) from gaining access for subsequent dial-out sessions.
RESOLUTION
To prevent the Lotus Notes client from taking control of the COM port, follow these steps:
- Start the Lotus Notes client on the server.
- On the File menu, click Tools. On the Notes menu, click User Preferences.
This opens the User Preferences dialog box where you can configure which ports the Lotus Notes client uses.
- Click Ports, select the COM port that the RAS service is using, and then clear the Port Enabled option.
This ensures that the Lotus Notes client running on the server does not grab the COM port before the RAS dial-out client.
| Modification Type: | Major | Last Reviewed: | 8/8/2001 |
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| Keywords: | kberrmsg kbprb KB260957 |
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