Tcpmon Deadlocks in Windows 2000 If SNMP Printers Do Not Respond (260948)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q260948

SYMPTOMS

If there are many Simple Network Management Protocol (SNMP) printers on a cluster using the standard TCP/IP port monitor and one or two printers enter a state in which the SNMP agent does not respond, the cluster does not fail over.

Under some conditions, when a printer or a number of SNMP-enabled standard TCP/IP printers are connected to the network but do not have SNMP functioning, clustering does not fail over because Tcpmon deadlocks.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 1.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Major	Last Reviewed:	11/20/2003
Keywords:	kbbug kbfix kbQFE kbWin2000SP1Fix KB260948