Domainprep utility does not work if Exchange Enterprise Servers group and Exchange Domain Servers group moved to a new container (260914)
The information in this article applies to:
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Server
This article was previously published under Q260914 SYMPTOMS If the Exchange Enterprise Servers, Exchange Services, and
Exchange Domain Servers groups are not in the user container when you run the setup command, Setup may not work, and you may receive the following
error message: 0X80072030 If you move the
Exchange Enterprise Servers, Exchange Services, and Exchange Domain Servers
groups back to the user container and then retry the domainprep command, Setup is completed successfully. The Exchange
Enterprise Servers and Exchange Domain Servers groups are created when you run
the domainprep command to prepare a domain for the installation of Microsoft
Exchange 2000 Server. The Exchange Services group is created during the
installation of Active Directory Connector (ADC). You may also see
that the System Attendant is not started, but it is in a "starting" state. The
following event will be logged in the application event log every minute:
Event Type:
Warning Event Source: MSExchangeSA Event Category: General Event
ID: 9157 Date: 11/23/2003 Time: 2:08:38 PM User: N/A Computer:
EXCHANGE1 Description: Microsoft Exchange System Attendant does not have
sufficient rights to read Exchange configuration objects in Active Directory.
Wait for replication to complete and then check to make sure the computer
account is a member of the "Exchange Domain Servers" security group. CAUSE This problem occurs because Setup searches for these groups
in only the default user container. If these groups are not in the default user
container, Setup determines that the groups do not exist. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.MORE INFORMATIONMicrosoft Exchange 2000 Server and Microsoft Exchange Server
2003 require that the Exchange Enterprise Servers, Exchange Services, and the
Exchange Domain Servers groups be in the default user container. If these
groups are not in the default user container, you cannot run the Setup program
to add or remove components. If you move these groups, you receive an
error message that is similar to the following error message when you try to
run Setup: Microsoft Exchange 2000 has an unknown
installation problem In the Setup.log file, an error that is similar
to the following error is logged: Setup encountered an
error while checking prerequisites for the component "Microsoft Exchange
2000":0X80072030 (8240): There is no such object on the server. In
the application event log, the following event is logged:
Event Type:
Error Event Source: MSExchangeSA Event Category: General Event
ID: 9188 User: N/A Computer: Server name Description: Microsoft Exchange System Attendant failed
to read the membership of group 'cn=Exchange Domain Servers,cn=Users,dc= your domain'. Error code '80072030'. Check whether the local
computer is a member of the group. If it is not, stop all the Microsoft
Exchange services, add the local computer to the group manually and restart all
the services. For more information, click
http://search.support.microsoft.com/search/?adv=1.
For additional information about redirecting the default containers for security groups, users accounts and computer accounts, click the following article number to view the article in the Microsoft Knowledge Base:
324949
Redirecting the users and computers containers in Windows Server 2003 domains
If you follow the steps in Knowledge Base article 324949, you will have to manually move the two groups back to the Default Users Container. The two groups that you have to move are Exchange Domain Servers Group and Exchange Enterprise Servers Group.
| Modification Type: | Major | Last Reviewed: | 7/17/2006 |
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| Keywords: | kbbug kberrmsg kbpending KB260914 |
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