STOP 0x1E in Usbhub.sys with Surprise Removal of Plug and Play USB Hub (260830)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q260830

SYMPTOMS

When you unplug a Plug and Play Universal Serial Bus (USB) hub (a surprise removal) several times, the following error message may be displayed:

STOP: 0x0000001E (0xC0000005, 0xF8CF75D0, 0x00000000, 0x00000044)
KMODE_EXCEPTION_NOT_HANDLED address 0xF8CF75D0 in USBHUB.sys

CAUSE

This behavior can occur because of a race condition in the USB driver.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 1.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kberrmsg kbfix kbHardware kbQFE kbWin2000SP1Fix KB260830