SMS: Conflicting Credentials May Exist for CCM When Site Server is on PDC (260827)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q260827

SYMPTOMS

Client Configuration Manager (CCM) is unable to connect to a Systems Management Server (SMS) site server that is a Primary Domain Controller (PDC) because of conflicting credentials.

CAUSE

This problem can be caused by the SMS sender keeping an open connection to the site server by using different credentials. Because of the conflicting credentials, the Client Configuration Manager is not able to create the accounts and groups on the PDC, and it is not able to start the client services on the PDC.

WORKAROUND

To work around this problem, use one of the following methods:

Method 1

Do not install a site on the PDC.

Method 2

Configure sites to use the same service account for the Client connection account and Sender connection account when you configure multiple sites. Using the same service account permits the Client Configuration Manager to perform its tasks on the PDC by using the same connection account used by the sender.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug KB260827
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