Using Asterisk for Preferred Server in NetWare Client Configuration Causes Dr. Watson Error Message in Services.exe (260549)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional
Microsoft Windows NT Server 4.0
Microsoft Windows NT Server, Enterprise Edition 4.0
Microsoft Windows NT Workstation 4.0

This article was previously published under Q260549

SYMPTOMS

Using an asterisk (*) for the preferred server in the NetWare client configuration causes the following error message:

Application Access Violation for Services.exe (0x000005).

In Windows NT 4.0, this error message causes the computer to stop responding (hang). In Windows 2000, the access violation occurs but the computer recovers.

CAUSE

When you log on, if you are prompted for the NetWare client configuration, using an asterisk (alone or followed by any other characters) in the Preferred Server box causes the error message.

The error message also occurs if the following registry value has become corrupted:

HKLM\SYSTEM\CurrentControlSet\Services\NWCWorkstation\Parameters\Option\{SID}\PreferredServer

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 1.

Modification Type:	Major	Last Reviewed:	6/30/2004
Keywords:	kbbug kbenv kberrmsg kbfix kbWin2000sp1Fix KB260549