Error Message When You Log On to Windows 2000 Using IPX (260399)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 98
  • Microsoft Windows 95

This article was previously published under Q260399
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you attempt to log on to a Windows 2000 domain or a mixed Windows 2000\Microsoft Windows NT 4.0 domain, you may receive the following error message:
The domain password you supplied is not correct, or access to your logon server has been denied.
This problem may be intermittent in a mixed environment (Windows 2000/Windows NT 4.0), because Windows NT 4.0 does not exhibit this problem.

RESOLUTION

To resolve this behavior, use either of the following methods:
  • Use another protocol instead of IPX.
  • Add NetBIOS support to the IPX protocol on the Microsoft Windows 95\98 client, and disable direct hosting.

How to Disable Direct Hosting

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To disable direct hosting in Windows 95\98, use the following steps:
  1. Start Registry Editor (click Start, click Run, type regedit, and then click OK).
  2. Locate the following registry key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Vxd

  3. Click VNETSUP.
  4. On the Edit menu, click New, and then click String Value. A new value is displayed in the right-hand pane.
  5. If necessary, right-click the new item, click Rename, type directhost, and then press ENTER.
  6. Right-click DirectHost, and then click Modify. The Edit String dialog box is displayed.
  7. Type 0, and then click OK.
  8. Quit Registry Editor.
NOTE: Restart Windows 95\98 for the changes to take effect.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kbbug kbenv kberrmsg kbpending kbprb KB260399