"Object Doesn't Support This Property or Method" in Discover Windows Tutorial on Localized Windows 2000 (260365)


The information in this article applies to:

  • Microsoft Windows 2000 Professional
This article was previously published under Q260365
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you run the Discover Windows tutorial on localized version of Windows 2000 Professional, you may receive the following error message:
Line: 14
Char: 3
Error: Object doesn't support this property or method
Code: 0
URL: File://D:\discover\open.htm
Note that the error message may be localized in other languages, but the meaning is the same.

CAUSE

Some of the Web pages in the tutorial are not localized.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Simplified Chinese version of this fix should have the following file attributes or later: 
   Date        Time    Size    File name
   -------------------------------------
   05/18/2000  02:37p  64,116  Var.htm
   05/11/2000  04:47p   4,611  Dm.htm

WORKAROUND

After you acknowledge the error message, you can continue running the tutorial.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes



WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To install this hotfix on the local hard disk:
  1. Start Registry Editor (Regedit32.exe).
  2. Locate and click the following key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

  3. Add the following value:

    Value Name: SourcePath
    Data Type: REG_SZ
    Value: C:\WINNT

  4. Copy all of the files in the Discover folder from the Windows 2000 CD-ROM to the C:\Winnt\Discover folder.
  5. Replace the C:\Winnt\Discover\Misc\Var.htm and C:\Winnt\Discover\Music\Dm.htm files with the files from the hotfix.
  6. Remove the Windows 2000 CD-ROM from the CD-ROM drive, and then run Discover.exe again.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbbug kbfix kbQFE KB260365
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