Picture It!: TWAIN error message with CanoScan scanner (260281)
The information in this article applies to:
- Microsoft Digital Image Pro 10
- Microsoft Digital Image Pro 9
- Microsoft Digital Image Suite 9
- Microsoft Digital Image Suite 10
- Microsoft Greetings 2002 1.0
- Microsoft PhotoDraw 2000
- Microsoft PhotoDraw 2000 2.0
- Microsoft Picture It! Digital Image Pro version 7
- Microsoft Picture It! Express 2002 1.0
- Microsoft Picture It! Express 2000
- Microsoft Picture It! Photo version 7
- Microsoft Picture It! Photo Premium version 7
- Microsoft Picture It! 1.0
- Microsoft Picture It! 2.0
- Microsoft Picture It! 99
- Microsoft Picture It! 2000
- Microsoft Picture It! Photo 2002 1.0
- Microsoft Picture It! Photo Premium 2002, version 1.0
- Microsoft Picture It! Photo Premium 2001
- Microsoft Picture It! Photo 2001
- Microsoft Picture It! Publishing Platinum 2002 1.0
- Microsoft Picture It! Publishing 2001 Platinum
- Microsoft Picture It! Publishing 2002, Gold, version 1.0
- Microsoft Picture It! Publishing 2001 Gold
- Microsoft Picture It! Publishing 2001 Silver
- Microsoft Picture It! Express 9
- Microsoft Picture It! Express 10
- Microsoft Picture It! Photo Premium 9
- Microsoft Picture It! Photo Premium 10
- Microsoft Digital Image Standard Edition 2006
- Microsoft Digital Image Starter Edition 2006
- Microsoft Digital Image Suite 2006
This article was previously published under Q260281 SYMPTOMS When you try to scan a document with a Canon CanoScan
scanner, you may receive either of the following error messages:
TWAIN internal error. The device encountered an internal
error. Cannot open communication port. Another application may be
using port.
Scanner drive will be closed. Selected TWAIN driver
could not be enabled. CAUSE This behavior may occur if the driver for the CanoScan
scanner is outdated. RESOLUTION To resolve this behavior, download and install the
CanoCraft CS-P version 3.7.0 driver for the CanoScan FB 630P scanner. To do this, visit the
following Canon Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 1/13/2006 |
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| Keywords: | kberrmsg kbprb kbscan KB260281 |
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