"Unable to Browse the Network" When You Click Network Neighborhood (260214)


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
This article was previously published under Q260214
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

After you upgrade to Windows 98 or Windows 98 Second Edition from a previous version of Windows, you may receive an "Unable to browse the network" error message when you click Network Neighborhood.

CAUSE

This behavior can occur if there is an AutoLogon key in the registry at the following location:

HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Network\Real Mode Net

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, delete the AutoLogon value from the registry location listed in the "Cause" section.
Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kbenv kbprb KB260214
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