OL2000: Your Computer Stops Responding When You Move the Office Assistant (260194)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q260194

SYMPTOMS

When you use Outlook to open the Calendar folder and then attempt to move the Office Assistant, your computer may stop responding (hang).

CAUSE

This behavior can occur because your S3 Incorporated Stealth III S540 video accelerator driver needs to be updated from version 4.12.01.0250-8.20 to version 4.12.01.0250-8.20.11.

RESOLUTION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

To resolve this behavior, download the updated drivers from the following S3 Incorporated Web sites: For the Microsoft Windows 95 and Microsoft Windows 98 driver, view the following S3 Incorporated Web site: For the text file driver, view the following S3 Incorporated Web site:

REFERENCES

For more information about S3 Incorporated products and drivers that are available for Microsoft Windows NT 4.0 and Microsoft Windows 2000, view the following S3 Web site: The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:12/16/2003
Keywords:kbprb KB260194