XADM: Mailbox Resources Displays the Wrong Display Name for a Mailbox (260193)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q260193

SYMPTOMS

After you change the display name for a mailbox, the Mailbox column under Mailbox Resources in the Exchange Administration program still displays the old display name for the mailbox.

CAUSE

When you update the Display Name field in the mailbox Properties dialog box, the change is made to the mailbox entry in the Exchange directory (the dir.edb file). The corresponding change to the mailbox object in the Exchange Information Store (the priv.edb file) is not made until one of the following events occurs:
  • The client logs on to the mailbox.

    -or-
  • A message is sent to the mailbox.

RESOLUTION

To resolve this problem, log on to the mailbox as a client to update the Mailbox column in Mailbox Resources, or send a test message to the mailbox.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb KB260193
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