Mailbox Manager scans subfolders under excluded parent folders when Other Folders option is selected (259594)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q259594

SUMMARY

In Mailbox Manager, if the Other Folders option is selected, Mailbox Manager cleans subfolders under excluded parent folders.

MORE INFORMATION

For example, if an administrator does not want a contacts folder to be scanned and a user has a subfolder of contacts under the parent contacts folder, that subfolder is cleaned when Mailbox Manager runs. This behavior is by design. The following information is from the Mbmanug.htm file that is included with Exchange Server 5.5 Service Pack 3 and Mailbox Manager:

The Other Folders option sets the age limit for all folders other than those specifically listed on the dialog box. All subfolders, including subfolders of the listed folders, belong to this category. For example, a subfolder of the Inbox folder would not take its age limit from its parent folder - Inbox - but from the Other Folders value.

To prevent Mailbox Manager from cleaning subfolders under excluded parent folders, exclude the message class, because that exclusion applies to folders and subfolders. For more information about how to exclude certain message classes in Mailbox Manager, click the following article number to view the article in the Microsoft Knowledge Base:

843495 Error messages that you might receive when you try to install the Mailbox Manager component in Exchange Server 5.5

Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbinfo KB259594 kbAudITPRO
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