TN3270 Display Session Can be Opened Even If Associated Printer Is In Use (258972)

The information in this article applies to:

Microsoft SNA Server 3.0 SP1
Microsoft SNA Server 3.0 SP2
Microsoft SNA Server 3.0 SP3
Microsoft SNA Server 3.0 SP4
Microsoft SNA Server 4.0
Microsoft SNA Server 4.0 SP1
Microsoft SNA Server 4.0 SP2
Microsoft SNA Server 4.0 SP3

This article was previously published under Q258972

SYMPTOMS

You can open a TN3270 display session that has an associated printer, even though the associated printer is in use. It is possible to close a TN3270 display session and not close the associated printer session. When this happens, a user can request and receive a new TN3270 display session that has an associated printer, even though the associated printer is not available.

CAUSE

SNA Server is not performing a check to verify that the associated printer for a TN3270 display session is available before it returns the display LU to the TN3270 server.

RESOLUTION

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

WORKAROUND

To prevent this behavior from occurring, close the associated printer session before you close the TN3270 display session.

STATUS

Microsoft has confirmed that this is a problem in Microsoft SNA Server 3.0, Microsoft SNA Server 3.0 Service Pack 1, Microsoft SNA Server 3.0 Service Pack 2, Microsoft SNA Server 3.0 Service Pack 3, Microsoft SNA Server 3.0 Service Pack 4, Microsoft SNA Server 4.0, Microsoft SNA Server 4.0 Service Pack 1, Microsoft SNA Server 4.0 Service Pack 2, and Microsoft SNA Server 4.0 Service Pack 3.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

MORE INFORMATION

For additional information about similar behavior with 3270 display sessions, click the article number below to view the article in the Microsoft Knowledge Base:

172637 User Able to Open Display Session If Associated Printer in Use

Modification Type:	Major	Last Reviewed:	6/28/2004
Keywords:	kbbug kbfix kbQFE kbSNA400PreSP4fix kbSNA400sp4fix KB258972