Searching support for non-Windows 2000 clients (258857)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • the operating system: Microsoft Windows NT 4.0 SP6a
  • the operating system: Microsoft Windows 98
  • the operating system: Microsoft Windows 98 Second Edition
This article was previously published under Q258857

SYMPTOMS

Microsoft Windows NT 4.0 or Microsoft Windows 9.x clients who are trying to search for users that use the "first name/last name" method may receive the following error message:
Operation could not be completed

System is missing software components necessary to complete the search.

CAUSE

The Windows NT 4.0 and Windows 9.x platforms do not have the ability to perform Lightweight Directory Access Protocol (LDAP) queries in the Active Directory.

RESOLUTION

To perform these searching capabilities, the Windows NT 4.0 and Windows 9.x platforms must have the Active Directory client installed. For additional information about how to install the appropriate Active Directory Client Extension, click the following article number to view the article in the Microsoft Knowledge Base:

288358 How to install the Active Directory Client Extension

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kberrmsg kbprb KB258857
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