XCLN: Outlook 2000 (CW) Error Message: "Error While Archiving Folder..." (258769)


The information in this article applies to:

  • Microsoft Outlook 2000, when used with:
    • the operating system: Microsoft Windows 2000
  • Microsoft Exchange Server 5.5
This article was previously published under Q258769

SYMPTOMS

When AutoArchiving begins, you may receive the following error message:
Error while archiving folder folder_name in store store_name. The path specified for the file C:\Windows\Profiles\user_name\Local Settings\Application Data\Microsoft\Outlook\Archive.pst is not valid.

CAUSE

This issue can occur because when you upgrade from Microsoft Windows 95 or Microsoft Windows 98 to Windows 2000, the default path for the AutoArchive feature of Outlook 2000 becomes invalid. This occurs because the upgrade process moves the user information that is located in the C:\Windows\Profiles folder in Windows 95 and Windows 98 to the C:\Documents and Settings folder in Windows 2000. Since Outlook 2000 stores the AutoArchive settings on your Exchange Server computer, Windows 2000 Setup cannot modify them.

RESOLUTION

To resolve this issue, manually change the path to the new location of the user information file (Archive.pst):
  1. In the Folder List view in Outlook, right-click the folder that is scheduled to be AutoArchived, and then click Properties.
  2. Click the AutoArchive tab.
  3. Under Move old items to, click Browse.
  4. Navigate to and select the following file:

    C:\Documents and Settings\user_name\Local Settings\Application Data\Microsoft\Outlook\Archive.pst

  5. Click OK, and then click OK again.

MORE INFORMATION

This error message only occurs if you initially select the default folder to store the Archive.pst file. If you select a folder other than the default C:\Windows\Profiles folder, you do not need to make any changes after you upgrade to Windows 2000.
Modification Type:MinorLast Reviewed:8/15/2005
Keywords:kbprb KB258769
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