Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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08-Apr-2000 01:41 5.0.2195.2014 236,304 Desk.cpl
After you install this hotfix or after you install Windows 2000 Service Pack 2 (SP2) or later, you must edit the registry to make the following changes:
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
- Grant the Everyone group Write and Delete permissions to the %SystemRoot%\Fonts\*.fon files.
- Grant the Everyone group Write permissions to the %SystemRoot%\System.ini file.
- Grant the Everyone group all access to the following registry keys:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Fonts
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\FontSubstitutes
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\FontDPI
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\GRE_INITIALIZE
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Hardware Profiles\Current\Software\Fonts