MORE INFORMATION
How to Activate Help
You can activate Outlook Help if you:
- Press F1.
- Use Microsoft Outlook Help or the Office Assistant.
- Press SHIFT+F1.
Press F1
You can press F1 at any time to activate the Office Assistant or Outlook Help. In the Office Assistant, you can type a question and let the assistant find a matching Help topic. When you use Outlook Help, you can pick from a list of topics, or search to find a specific topic.
Use Outlook Help or the Office Assistant
You can go directly to a Help topic from the
Help menu if you use Outlook Help or the Office Assistant.
To use Outlook Help, on the
Help menu, click
Microsoft Outlook Help. On the
Contents tab, you can click your topic; on the
Answer Wizard tab, you can type a question; and on the
Index tab, you can type a word to find it in the Index.
To use the Office Assistant, on the
Help menu, click
Show the Office Assistant. You can type a question, and the Office Assistant finds an answer.
For additional information about controlling the appearance of the Office Assistant, click the article number below
to view the article in the Microsoft Knowledge Base:
203689 OFF2000: How to Modify or Remove Microsoft Office Assistant Help
Press SHIFT+F1
If you press SHIFT+F1, you see context-sensitive descriptions of certain Outlook controls and settings. This type of Help is most useful in dialog boxes where you want to know what a particular setting does.
For example, on the
Tools menu, click
Options. By default, the focus is on the
E-mail Options button. If you press TAB three times, the focus changes to the
Calendar Options button. If you then press SHIFT+F1, you see the following description about what the Calendar Options include:
Allows you to specify general settings for the Calendar, such as the days of the work week, time zones, and holidays.
How to Reinstall Help
Missing Help Files
Outlook Help is installed by default and cannot be set to "not available." If Outlook detects that the Help files are missing, you receive the following error message:
Microsoft Outlook cannot display Outlook Help.
This feature is currently not installed. Would you like to install it now?
Click
Yes to reinstall the Help files.
Corrupted or Damaged Help Files
If the Help files are corrupted or damaged, Help may open and not display any topics, or the text within the Help windows may be unreadable. For additional information about repairing and reinstalling Outlook Help files, click the article number below
to view the article in the Microsoft Knowledge Base:
260224 OL97: How to Repair Corrupted or Damaged Help Files