SMS: Upgrade Process May Stop Responding When You Upgrade Site Server to Service Pack 2 (258547)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q258547

SYMPTOMS

When you upgrade a Systems Management Server (SMS) 2.0 Service Pack 1 site server to Service Pack 2, the upgrade process may stop responding (hang).

CAUSE

This behavior occurs when a site system running as a Software Metering server cannot be stopped remotely.

WORKAROUND

To work around this behavior, stop the SMS_License_Server service on site systems that are acting as Software Metering servers, or remove the Software Metering role from site systems before you run the Service Pack 2 upgrade.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug kbenv kbpending KB258547
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