OLEXP: Cannot Uninstall Outlook Express on Windows 2000 (257761)



The information in this article applies to:

  • Microsoft Outlook Express 5.5 for Windows 2000
  • Microsoft Outlook Express 5.01 for Windows 2000

This article was previously published under Q257761
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

On a computer that is running Microsoft Windows 2000, Outlook Express Help contains instructions about how to uninstall Outlook Express. When you follow these instructions, you cannot uninstall Outlook Express.

CAUSE

The Help file information in Outlook Express in Windows 2000 is incorrect.

RESOLUTION

You cannot install and uninstall Outlook Express in Windows 2000 by using the Add/Remove Programs tool in Control Panel.

Modification Type:MajorLast Reviewed:6/24/2004
Keywords:kbprb kbsetup KB257761