Visio2000: Error Message: A Device Attached to the System Is Not Functioning - VisioUI.dll Is Linked to Missing Export Mfc42.dll (257567)


The information in this article applies to:

  • Microsoft Visio 2000 Standard Edition
  • Microsoft Visio 2000 Professional Edition
  • Microsoft Visio 2000 Technical Edition
  • Microsoft Visio 2000 Enterprise Edition
This article was previously published under Q257567

SYMPTOMS

After you start Visio 2000, you may receive one of the following error messages:
A device attached to the system is not functioning - VisioUI.dll is linked to missing export Mfc42.dll

-or-

A device attached to the system is not functioning - VisioUI.dll is linked to missing export Mfc42.dll: 6880

CAUSE

When you install Visio 2000, some system files need to be updated. If other programs (such as virus protection programs) are running, some system files may not be properly updated, and unexpected errors may occur. The program that controls the system update, Mssup.exe, does not display error messages if any errors occur.

RESOLUTION

To resolve the problem, reinstall SPCore.msi.

To reinstall SPCore.msi:
  1. Make sure no other programs are running on your computer, including virus protection programs.
  2. Open the Install\bin\sp\SPCore folder on the Visio 2000 CD.
  3. Right-click the SPCore.msi file, and then click Uninstall to uninstall the program from your computer.
  4. When the program is successfully uninstalled, right-click the SPCore.msi file again, and then click Install to reinstall the program to your computer.

REFERENCES

Other problems may occur as a result of the issue described in this article, and these can be fixed in the same way. For more information, please see the following article in the Microsoft Knowledge Base:

257570 Visio2000: "Unable to Locate Msvcp60.Dll" Error Occurs When You Start Visio 2000 for the First Time

Modification Type:MajorLast Reviewed:5/30/2002
Keywords:kberrmsg kbprb KB257567
©2002 Microsoft Corporation. All rights reserved.