XCON: Exchange 2000 Server RC1 MTA Stops Unexpectedly with 9405 Event (257422)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q257422

SYMPTOMS

The Microsoft Exchange 2000 Server Release Candidate 1 (RC1) message transfer agent (MTA) may unexpectedly stop running with a call stack similar to the following: 

0542fe08 0055bf2d e0020004 00000000 00000000 KERNEL32!RaiseException+0x56

0542fe28 004cfc19 00000987 03d90000 03f1bf08 emsmta!sbpiwrss+0x7d

0542fe58 004cf338 0055ad0d 03eb000a 03d907dc emsmta!IssueRtgInfoMessage+0x209

0542ff18 004d1aa4 0055ad0d 00000000 03eb5f08 emsmta!otpaasnd+0xe08

0542ff58 00503711 0055ad0d 04c20640 00000208 emsmta!otpamain+0x3e4

0542ff88 0055adc8 04c20640 00000014 0000000d emsmta!otpomain+0x2f1

0542ffb4 77e92ca8 0000000d 04c20640 00000014 emsmta!sbpiwbep+0x58

0542ffec 00000000 0055ad70 0000000d 00000000 KERNEL32!BaseThreadStart+0x52

In addition, an event similar to the following may be logged in the application Event Log:

Event Type: Error
Event Source: MSExchangeMTA
Event Category: Field Engineering
Event ID: 9405
Date: 2/29/2000
Time: 10:32:31 AM
User: N/A
Computer: ServerName
Description:
An unexpected error has occurred which may cause the MTA to terminate. Error: Access violation (0xc0000005) at Address 0x438514 reading from 0x47524154. [BASE INCOMING RPC 36] (16)

RESOLUTION

Upgrade the Microsoft Exchange 2000 Server computer to Release Candidate 2 (RC2).

STATUS

This behavior is resolved in Microsoft Exchange 2000 Server RC2. In addition, it is fixed in the post-RC1 build 4209.1 of the Microsoft Exchange 2000 Server MTA.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbfix KB257422
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