OL98: Using Microsoft Outlook with Different Mail Transport Systems (257412)

NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.

For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:

268732 OLEXP: Outlook Does Not Receive MSN E-mail Messages

To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:

http://support.microsoft.com/?kbid=325232

SUMMARY

Although Outlook is optimized for use with Microsoft Exchange Server, you can use Outlook with various mail transport systems. You can also use Outlook without a mail transport system and still take advantage of its personal information management features.

Outlook is designed to work with any Messaging Application Programming Interface (MAPI) compliant mail provider. However, several MAPI compliant mail transport systems do not support all of the MAPI specifications necessary to run Outlook successfully. Using a limited MAPI compliant mail system with Microsoft Outlook is not supported by Microsoft; you must contact the vendor of the mail system for technical support.

MORE INFORMATION

The table in this section shows which mail transport systems are supported by Outlook. Depending on the mail transport system you use, some Outlook features may not be available. Only the Microsoft Exchange Server mail transport system allows you to use the entire Outlook feature set.

Mail Service                 Setup Option
------------                 ------------
Internet E-Mail              Corporate or Workgroup (CW) and Internet Mail
                             Only (IMO)

Microsoft Mail               Corporate or Workgroup (CW). It may be 
                             necessary to install Windows messaging files.
                             See the "Reference" section of this article.

Microsoft Exchange Server    Corporate or Workgroup (CW)
      
The Microsoft Network (MSN)  Corporate or Workgroup (CW) and Internet Mail 
                             Only(IMO). MSN now uses POP3 and SMTP servers
                             for the Internet E-Mail service.

Lotus cc:Mail                Corporate or Workgroup (CW).
                             Download the most current Vendor Independent
                             Messaging (VIM) .dll files from the Lotus 
                             Support File Library:

                             http://ftp.support.lotus.com/ftp/pub/comm/ccmail/dev_tools/

REFERENCES

For additional information about installing Microsoft Mail, click the article number below to view the article in the Microsoft Knowledge Base:

182471 Microsoft Mail Postoffice Icon Missing in Control Panel

To set up Microsoft Mail Post Office, see:

142746 How to Set Up and Administer a Microsoft Mail Post Office

To use Lotus cc:Mail with Outlook, see:

190083 OL98: (CW) Troubleshooting cc:Mail Connectivity in Outlook

There are also several mail transport systems which are not supported by Microsoft.

For additional information about unsupported mail transport systems, click the article number below to view the article in the Microsoft Knowledge Base:

181432 OL98: (CW) Outlook Unsupported Mail Transport Services

NOTE: America Online (AOL) uses its own e-mail system which does not comply with the Internet standards supported by Outlook.