OLEXP: "Send Page by E-mail" Does Not Work with Office Documents (257227)
The information in this article applies to:
- Microsoft Outlook Express 5.5 for Windows NT 4.0
- Microsoft Outlook Express 5.5 for Windows 98 Second Edition
- Microsoft Outlook Express 5.5 for Windows 98
- Microsoft Outlook Express 5.5 for Windows 95
- Microsoft Outlook Express 5.5 for Windows 2000
This article was previously published under Q257227 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
If you click Send Page by E-mail when you are viewing a Microsoft Office document (such as a Microsoft Word or Microsoft Excel document) in Internet Explorer, the e-mail message may contain random or unintelligible characters.
CAUSE
This behavior occurs because Internet Explorer incorrectly attaches a doc_type.html extension to the document.
RESOLUTION
To resolve this issue, perform the following steps:
- From the File menu, click Save As, and set Save as Type to Web Page (*.htm; *.html).
- Save the page locally.
- Right-click the file, click Send To, and then click Mail Recipient.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
When you select Send and Page By E-mail from the File menu, Internet Explorer sends the page as Test.doc_type.Html. By selecting Save As and then Save as Type from the File menu, you are able to save the file as Test.Html without the doc_type. This renders the e-mail message properly.
| Modification Type: | Major | Last Reviewed: | 6/29/2004 |
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| Keywords: | kbenv kbprb KB257227 |
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