SMS: Remote Control Reinstalled During Periodic Component Verification (257224)
The information in this article applies to:
- Microsoft Systems Management Server 2.0
This article was previously published under Q257224 SYMPTOMS
The Systems Management Server (SMS) 2.0 Remote Control tool may become unavailable on client computers approximately every 30 days. On the Component Status tab in the Systems Management tool in Control Panel, Remote Control may show a status of "Install pending."
CAUSE
The verification process for the Remote Tools component of the SMS client inadvertently disables the Remote Control agent.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
WORKAROUND
To work around this problem, restart the client computers to restore Remote Control functionality.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbBug kbClient kbConfig kbfix kbRemoteProg kbsms200sp2fix KB257224 |
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