Windows Media Player Does Not Support the .VIV File Format (257210)


The information in this article applies to:

  • Microsoft Windows Media Player 9 Series for Windows XP
  • Microsoft Windows Media Player 9 Series for Windows 2000
  • Microsoft Windows Media Player 9 Series for Windows Millennium Edition
  • Microsoft Windows Media Player 9 Series for Windows 98 Second Edition
  • Microsoft Windows Media Player for Windows XP Home Edition
  • Microsoft Windows Media Player for Windows XP Professional
  • Microsoft Windows Media Player 7.1
  • Microsoft Windows Media Player 7
  • Microsoft Windows Media Player 6.4
This article was previously published under Q257210

SYMPTOMS

When you try to open a file with a .viv format by using Windows Media Player, you may receive one of the following error messages:
Cannot play back the file. The format is not supported. (Error=80040265)
-or-
Windows Media Player cannot play the file. The file is either corrupt or the Player does not support the format you are trying to play. (Error=0xC00D1199 Cannot Play the File.)

CAUSE

This issue occurs because Windows Media Player does not support .viv files.

Note The .viv format is a compressed format that the Vivo Active Player supports.

MORE INFORMATION

To download the Vivo Active Player, visit the following Real Web site:

http://www.real.com/vivo/index.html

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type:MajorLast Reviewed:9/16/2003
Keywords:kb3rdparty kberrmsg kbprb KB257210
©2003 Microsoft Corporation. All rights reserved.