Folders May Not Close in the Favorites Pane (257145)
The information in this article applies to:
- Microsoft Internet Explorer 5.5 for Windows NT 4.0
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition
- Microsoft Internet Explorer 5.5 for Windows 98
- Microsoft Internet Explorer 5.5 for Windows 95
This article was previously published under Q257145 SYMPTOMS
When you use the keyboard to open multiple folders in the Favorites pane, the previous folders may not close.
CAUSE
This problem can occur if you are using the RIGHT ARROW key on the keyboard to open the folders.
RESOLUTION
To resolve this problem, double-click the folders to open the folders.
WORKAROUND
To work around this issue with the keyboard, select the folder you want to close, and then press the LEFT ARROW key on the keyboard to close the folder.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
When you use the mouse to open and close folders in the Favorites pane, the previous folder closes correctly.
| Modification Type: | Major | Last Reviewed: | 11/26/2003 |
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| Keywords: | kbprb kbui KB257145 |
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